Welcome To Our Loss Prevention Community Blog

Our Community represents many different views and opinions facing the numerous issues in this industry.
Please feel free to comment and post on various topics facing the Loss Prevention Community today.
Diversity of opinions and views are always encouraged.

Tuesday, May 26, 2015

Loss Prevention Strategies...

Relevance of loss prevention strategies to combat the issue of shrinking merchandise

If you are running a retail store, you would probably understand consequences of merchandise shrinkage. It can be an enormous problem. If you allow going this problem unnoticed, then it may result in a loss of your business. Combating the situation is the only way you can make your business thrive in today’s competitive era.
As a shop owner, you have to make efforts to hinder shoplifting and employee theft.  A retail store has thousands of merchandise displayed in it. While some of the incidents may be very visible, but not all are. If you do not take adequate measures to stop all this, your store may be out of money. Constant vigilance is very relevant for handling such situations.
If you are facing such an issue, it is time to create loss prevention strategy for the business.  Involve your staff in it as well as they must know how they can thwart theft. The biggest challenge is to determine the best to handle the situation associated with employee theft, shoplifters and lot more. These are two different issues that need its set of actions.
What to do?
Dealing with it needs a systematic approach. Just circulating the guidelines for the employees cannot help combat the problem. The best way out is to take help professionally. There are many loss prevention companies available online.  Such institutes offer online, e-learning training programs for Loss Prevention/Profit Protection. The curriculums are set by industry professionals. Such courses can be really helpful for you and your staff members. They courses the institutes offer cover all hierarchy levels.  The content of the courses are comprehensive and goes beyond the e-book format. It includes voice over, interactions and reviews.
Where to look for such organizations?
Look for them online. Make a list of the top agencies and inquire about their experience and background. It is relevant to know their format, topics they cover, charges they incur and also the list of the trainers they have.  Ask for the references from the company. Contact their previous clients to know about their experience with the firm. You can also read their reviews on the third party sites.
Such courses are expensive. So ensure you choose to work with a reputable and experienced firm.
Loss Prevention Academy is international. We offer loss prevention loss/profit protection courses for retailers, employees, and managers. Our courses apply to any country worldwide. Call us for more information or send us your queries online.



LPDT, LLC offers the only E-Learning training for Retail Loss Prevention at www.LossPreventionAcademy.com. Check out our awareness posters for shortage and safety at www.LPPosters.com. You can follow us on Twitter under LPACADEMYcom and Facebook under Loss Prevention Academy.

Tuesday, May 19, 2015

How to get into Loss Prevention...

First off, thank you to the over 70,000 folks who have stopped by our blog since we went live.  We appreciate your time...

People seek out a job in Loss Prevention based on a few factors in their life.  Some are coming out of the military and want to get into a career field.  Some are in the security field and want to explore higher paying jobs with a career path.  And some are looking at college and want a job that will help prepare them for a career in Law Enforcement.

Entry level positions for Loss Prevention usually involve two types, Door greeters and Undercover Loss Prevention Detectives.  A door greeter is just that.  It is a position based near the front door that welcomes customers, provides a deterrent for walk outs with unpaid merchandise and in some cases, walks the floor to provide another sense of deterring theft.  Like many security jobs, a door greeter may be required to stand for long periods of time without much activity.

The other "traditional" entry level position is the undercover Loss Prevention Detective. This position might also be called LP Agent or LP Investigator.  It all depends on the company and sometimes the job duties.  The basic responsibility of this position is to identify and apprehend shoplifters.  Other duties might include auditing, reviewing video, safety issues and key holder responsibilities.

So how does one get into Loss Prevention with no experience?  Many large retailers have extensive training programs for people that want to work in LP with no experience.  You just have to convince them you are the right person for them to invest their time into making you successful.  One of the reasons we started our online training courses at www.LossPreventionAcademy.com was to provide people a base line course on the LP Detective position so they have some knowledge of the job before they apply.  By taking a course shows the employer you have the desire to do the position and are really interested in the position.  Once the course is completed and the final test is passed, you can print a certificate of completion right from the site.  Seems to us, by attaching the certificate to an application puts you ahead of others with no experience.

Loss Prevention can be a "pass through" job onto other areas or as a career.  There are many opportunities in Retail LP to make a career out of if you choose to work at it.

Enjoy the week.  Please check out all our online Loss Prevention courses at www.LossPreventionAcademy.com.  Need help with finding a LP job?  Use our 100% free search engine at www.LPjobsFREE.com.

Need help or have a question?  Email us from the Academy's site.

Steve


LPDT, LLC offers the only E-Learning training for Retail Loss Prevention at www.LossPreventionAcademy.com.  Check out our awareness posters for shortage and safety at www.LPPosters.com. You can follow us on Twitter under LPACADEMYcom and Facebook under Loss Prevention Academy.

Thursday, May 7, 2015

Retail.....Customer Service.....Technology.....

If you work in Retail for a period of time, the concept of customer service moves with you into your daily life, sometimes to a fault.

Every time you make a purchase, ask for customer service, refund an item....you are analyzing the delivery of customer service and seeing if it meets your expectations.


Banks need to change their in-house service.  Adjust the controls of their ATM machines and reduce their head count.  Tellers have become a money handing machine.

Here is the typical transaction to get money at a branch (Our at least the bank I go to)

Welcome....Please swipe your ATM card.

Thank you....Now key in your pin number.

OK.....Please select the type of transaction you want today.

Thank you....Please select the format you want your receipt in....email ok?

How would you like your money today?

Up sell time....Oh, I see you are pre-approved for a new credit card.  Want one?  Or, if we adjust your account, your interest on your savings will go from .10% to .15%  Interested?

One time I made the comment to the teller..."seems I'm doing all the work here"  Her response, "we want you to be engaged with the transaction".  El Barf O.....

Banks...adjust the ATMS so we can get hundred dollar bills, not just twenties....increase the amount allowed to be taken out to 1,000.00.  Then, cut the tellers who just hand people money.

Banks....time to make a change !!!



LPDT, LLC offers the only E-Learning training for Retail Loss Prevention at www.LossPreventionAcademy.com. Check out our awareness posters for shortage and safety at www.LPPosters.com. You can follow us on Twitter under LPACADEMYcom and Facebook under Loss Prevention Academy.

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